- Return of books/material - If the book delivered is damaged or the wrong title/material has been sent, it will be replaced. If the original book is recalled, Eklavya will bear the cost of recall. Such complaints will be entertained only if they are lodged within one week of the delivery and found valid.
- Refund/replacement will be initiated as soon as we receive the product from you.
- A return can be initiated for an entire order and also if you have ordered multiple items, you can initiate a return for a partial quantity.
- There are certain scenarios where it is difficult for us to support returns
- Return request is made outside the specified time frame.
- Product is damaged because of use or Product is not in the same condition as you received it
- Advance payment is necessary before confirmation of the order.
- Payment once confirmed are not refundable.
Returns / Cancellation & Refund Policy
- No return/refund of the confirmed orders.
- Replacement of damaged/incomplete books supplied may be made with free postal charges.